Condo/HOA Certificate Request
Please note – PeopleFirst Property & Casualty has implemented an insurance certificate processing system through a 3rd Party Vendor. In an effort to continue providing superior service to our customers, we are using a state of the art insurance certificate delivery system through iCerts.com that provides certificates on-demand 24/7/365 days a week.
All orders based upon real estate transactions (purchase, refi, 2nd, reverse mortgage, etc.) must be placed by the lender and/or their representatives (See iCerts user agreement listed on the login page). For this purpose, please do not request the condo owner place these orders on your behalf. There is a $30.00 certificate fee for each certificate ordered when a transaction occurs that the lender is responsible for.
If you are a first time user, you will need to register as a new user to activate an account or if you already have an iCerts.com account, then log in using the user name (email address) and password used when you initially creating your account.
Once logged in to iCerts.com, and you have located the HOA, click on the order button on the far right. From here, begin entering the Home Owner and Mortgagee/lender information, and complete the certificate process (on-demand) yourself without involving our agency. And if you make a mistake, there is no need to involve us, simply make the needed corrections by ordering additional certificate without additional charges.
All orders based upon real estate transactions (purchase, refi, 2nd, reverse mortgage, etc.) must be placed by your lender or loan processor (see iCerts user agreement listed on the login page). Please do not place orders on the lenders behalf, as they are responsible for these types of transactions. If you are a lender requiring this type of certificate, please refer to the instructions above.
*** If you receive a letter from your lending institution for an updated annual renewal certificate that doesn’t involve a transaction, please fill out our online request form by clicking the link below and uploading a copy of the letter. You will then be provided instructions to register and receive a certificate from iCerts.com. Once registered, you will be able to retrieve your certificate upon completion of your order as a pdf download.
If you have received a letter from your lender requesting an updated certificate of insurance, please scan or take a picture of the letter with your smart phone and email to CS@iCerts.com: We will provide further instructions once we review the request.
Please Note: If you have previously placed an annual certificate renewal order in iCerts and already have a user account, please go to www.iCerts.com and log-in using your email address as your login name to place your order.
The system is automated so you can produce certificates on demand 24/7/365
Certificates are processed instantaneously – no 3-5 day turnaround time!
Changes to certificates if an error is detected can be done without agency assistance
Once you have established a login and password, additional certificates can be issued
quickly and conveniently
Should you have any questions or problems regarding the program, please contact iCerts.com directly at CS@iCerts.com; Or, to inquire about this policy or our services in greater detail, please contact us at Info@insurepeoplefirst.com